Carpet cleaning questions from Port Macquarie

Short, honest answers for Port Macquarie customers about cost, drying time in our humid climate, the areas we service, pets and kids, and holiday rentals. Chem-Dry carpets typically dry in 1–4 hours. Can’t find your question? Call 0468 250 110.

Your questions

How much does carpet cleaning cost in Port Macquarie?

It depends on how many rooms, stairs and problem spots you have, so we quote over the phone instead of publishing a “from” price that may not fit your home. Call 0468 250 110, Monday to Friday, 8:30am–5:00pm, and you’ll get a clear price before you book. There is no online form.

How long does carpet take to dry in Port Macquarie humidity?

Chem-Dry carpets typically dry in 1–4 hours, compared with one to two days after typical steam cleaning. Port Macquarie’s afternoon humidity averages around 61% (higher in summer), so thick pile and still days can add time. Open windows and run fans or air conditioning to help.

Which areas do you service?

We service Port Macquarie and nearby towns, including Lake Cathie, Bonny Hills, Wauchope, Laurieton, North Haven, Kendall, Telegraph Point, Kempsey, Thrumster and Sovereign Hills. We don’t have a shopfront. We come to you. Call 0468 250 110 with your street and we’ll confirm we can get to you.

Do you service Lake Cathie, Wauchope and Laurieton?

Yes, those towns are part of our area. Lake Cathie is about 15 minutes south of Port Macquarie, Wauchope about 19 km west, and Laurieton in the Camden Haven about 30 km south. Call 0468 250 110 with your street and we’ll book a time.

Can you get rid of pet urine smells in Port Macquarie homes?

Often, yes. The smell usually returns because urine crystals stay in the carpet backing and underlay, and humid weather wakes them up. P.U.R.T.® (Pet Urine Removal Treatment) is Chem-Dry’s treatment for that. Call 0468 250 110 and tell us how many spots there are.

Is Chem-Dry safe for kids and pets?

Chem-Dry is made for lived-in homes. Its main cleaner, The Natural®, has no soaps, detergents or fragrances, and carries EPA Safer Choice and ECOLOGO certifications. Far less water also means less leftover moisture. If someone has allergies or asthma, mention it when you call.

How is Chem-Dry different from steam cleaning?

Chem-Dry uses Hot Carbonating Extraction, which uses up to 80% less water than typical steam cleaning. A carbonated solution lifts soil out of the fibre, so carpets dry in hours rather than days and there is no soapy residue left behind to attract dirt.

Do you clean holiday rentals and Airbnbs?

Yes, by arrangement. Call 0468 250 110 and tell us your check-out and check-in times. Because carpets typically dry in 1–4 hours, a clean between guests can be worth asking about, and we’ll say honestly what we can fit. Mattress and lounge cleaning can be done in the same visit.

What services do you offer?

Carpet cleaning, upholstery cleaning, rug cleaning, mattress cleaning, leather furniture cleaning, stain removal and P.U.R.T.® pet urine removal. The operator’s website also lists commercial cleaning and protection and sanitising, so ask when you call.

How do I book?

Call 0468 250 110, Monday to Friday, 8:30am–5:00pm. Tell us your suburb, the rooms or furniture, any pets and any problem spots, and we’ll quote on the call. We answer until 5pm Mon–Fri. After hours, leave a message any time and we’ll call you back the next business day. The operator’s website says contactless payment is accepted by Eftpos, Visa and Mastercard.

What are your opening hours?

Monday to Friday, 8:30am–5:00pm. Closed Saturday and Sunday. We answer the phone until 5pm, Monday to Friday. After hours, a 24-hour message service takes your message any time, and we’ll call you back the next business day.

Do you have a shopfront I can visit?

No. Chem-Dry Port Macquarie is a mobile, service-area business with no public shopfront. We come to your home, so there is nothing to visit. Call 0468 250 110 to book.

Is Chem-Dry Port Macquarie independently owned?

Yes. The Chem-Dry Port Macquarie van reads “Independently Owned & Operated”. Chem-Dry is a national brand, and each local operator runs their own business.

Where can I read reviews?

Our Google reviews are on our Google Business Profile, linked on the home page.

Still have a question?

Call Andy on 0468 250 110. We’re on the phones Mon–Fri 8:30am–5pm. We answer until 5pm Mon–Fri. After hours, leave a message any time and we’ll call you back the next business day.

Mon–Fri 8:30am–5pm We answer until 5pm Mon–Fri. After hours, leave a message any time and we’ll call you back the next business day.
Call Andy on 0468 250 110
Call Andy · 0468 250 110 Mon–Fri 8:30am–5pm · after hours: leave a message